When it comes to truly understanding the potential business benefits of AI, you need to take into account the subtle, but critical differences on the evolution of various techniques.

Early research into reading comprehension started in the late 1950s and has since evolved into the subject of Natural Language Processing (NLP). The objectives are to process significant amount of information, interpret questions correctly and answer them accurately.

The advances in text based machine learning techniques can potentially help in -

a) Intelligent Product Classification by understanding product names and descriptions etc.

b) Efficient Trade Compliance by identifying product category and corresponding tariff schedules

c) Add context to analytics around business processes by displaying notes/remarks as user tries to understand the analytics e.g. "Why a shipment is late?"