An increasing number of councils are developing their digital strategy and reviewing their use of cloud technology but I would agree with this article (referenced below) that more movement is needed!
For me, Lambeth Council's recent move to cloud is a beacon of transformational change and, as momentum grows, there will be an increasing evidence base of outcome improvements and benefits to communities that can be referenced to build the (ever important!) business case. Personally, I can't wait to see more accessible, improved, secure services delivered by local councils through cloud technologies.
A lot of this comes down to understanding what the ‘art of the possible’ is. Councils must look to the breadth and depth of the industry to understand what innovations are out there and see what cloud model will best suit their needs. The future isn’t bleak. While councils aren’t yet adopting cloud fully, the more progressive ones already see cloud as an opportunity to reimagine how services can be delivered, as well as gain value by reducing demand on service, improving efficiencies, and enhancing the customer experience. Through sharing best practice across local government and collaborating more with industry, those councils that are at the very start of their digital journey should gain the confidence they need to embrace the cloud and provide better public services.