The skills required to do your job have changed and will change even further with the rise of new technologies in the coming years. That change is not limited to just a few skills,it is much more fundamental that that. Jobs like Sustainability Managers, 3D printer technicians, Virtual Reality Consultant, Data analyst didn't exist 5 years ago. On the other hand, some jobs are also being greatly reduced, think about the cashier in the supermarket. There have been supermarkets with 0 cashiers since 2015 (article in Dutch).
In this article, I will share my view on how the rise of new technologies will impact the role of employees as a follow-up from my article about the impact of technological changes on the finance department.
I think that it all starts with the way we educate people. Up to now, the focus has always been on gaining knowledge to master a specific job. Most of the repetitive tasks will disappear as technology can do it better, faster and 24/7. The education system should change what they teach, to make their students ready for the job market.
- What will the role of an Accountant look like 5 years from now?
- What should be on the job description of a recruiter as applications will do automatic candidate matching?
- Technology knows exactly when machines are going to break-down. What is the impact of that on service companies?
Robots are really good at following a routine, but interrupting a pattern and coming up with creative solutions is what we as human beings can do better. Those soft skills are becoming more important and should have more focus when we talk about the development of people.
The co-operation of technology and people is changing, which impact entire business models and industries. To adopt those technology developments as an organization, you also have to make your employees 'ready'.
One of the current trends in the development of employees is the move from the old fashion method of in-classroom training to continuous development support by e-learning applications and regular feedback. It doesn't stop there, as applications are fused with artificial intelligence and will come with development suggestions based on skill-gaps and career plans.
This is a good example of how the rise of technology changes our role within an organization. I believe that technology will take over our administrative tasks, while we can use the freed-up time to use our creativity and make an impact.
Inspired? Check out this video!
One hundred years ago, the vast majority of people in the world worked on farms. The invention and proliferation of technology has made it possible so that a small minority of farmers (2% in America) can provide food for all.